Testimonials

Katie Mansell

Michelle, The Travel Genius, is a pleasure to deal with. Her expertise, knowledge and patience throughout the planning process has been fantastic. She took the time to understand exactly what we wanted from our multi-centre holiday and put together the perfect package for us, making several changes until we had our perfect itinerary. Nothing was too much trouble and Michelle’s attention to detail and helpful advice has made the whole process stress-free. We’re so grateful for all of her help and can’t wait to enjoy our trip next year. If you’re looking to book a holiday with some TLC, we would 100% recommend The Travel Genius.

Rebecca L

Michelle is a super agent – very knowledgeable about the destinations and excellent recommendations for activities and experiences. She is always on hand for any queries that arise during our trips with her and it really helps us to have a stress-free holiday! I always recommend Michelle to any friends and family especially with multi-destination holidays.

Chris G

Michelle Stammer, The travel genius, has again been invaluable in helping us organise our latest trip, this time to British Columbia (Canada). Michelle provided us with excellent advice and support arranging our trip and dealing with any questions we had. Without doubt we will be contacting Michelle for our next adventure. We highly recommend using the services of the travel genius for any travel plans you may have.

Katie H, Sutton Coldfield

Michelle, is so knowledgeable and helpful. She listened to our needs and had our interests at heart. We received invaluable advice as well as some fabulous holiday ideas and packages

Catherine, Four Oaks

Michelle is extremely helpful .. very informative..Professional.. lovely lady.. so easy to talk to .. really wants you to have a great experience. Would highly recommend!

Richard, Sutton Coldfield

We asked Michelle to find us a group trip for eight people to India. She was fantastic and with her experience and expert knowledge found us a great trip to the Golden Triangle … then Covid struck and like so many folks we had to cancel and re think and re plan. Again Michelle was superb and although we decided on a much different type of holiday her knowledge and insight helped us plan and book a trip this coming September on a river cruise down the River Danube and incorporating a rail journey across Europe to get there. We are super excited and very grateful to Michelle who has guided us through the exact type of travel and accommodation. She also oversaw the smooth transition from our cancelled trip by dealing with all of the deposit transfer and re booking. I can’t recommend her highly enough!!

Charlie, Stoke on Trent

Michelle has planned our honeymoon with incredible attention to detail and customer service. She has a wealth of knowledge and experience which helped us to choose not only the best place to visit but accommodation to stay in. I have no doubt in recommending Michelle at all for a holiday that you want to remember for all the right reasons!

Jonathan, Sutton Coldfield

Michelle has this week booked us a family holiday to Dubai. As usual the service was excellent, all items on our wish list catered for and really keenly priced. Used Michelle several times previously for many different types of holiday and her service has been absolutely brilliant with a real personal touch. Highly recommend!!

Natasha, Lichfield

I gave Michelle a brief explanation of what we’d like for a ladies trip away this coming June and within 24 hours she had sent us some fabulous places we all agreed on one of the ones Michelle recommended, a couple out of our group needed to catch a different flight due to work commitments but nothing was too much trouble for Michelle. We have since gone on to book our family cruise for this summer, once again it was so simple to sort with the experience Michelle has, would highly recommend Michelle.

Mr and Mrs S from Sutton Coldfield

Michelle really is a Travel Genius! She booked our holiday to antigua with the exact requirements we gave her. She listens to what you need and goes the extra mile to find it. She even called me a couple of days after she found it to tell us she had found a better deal. This is fantastic service and proves her passion and that she isnt in it purely for the fee. We will most definitely use her again!

Sharon J

I am a very busy person as a run my own business, so for me looking through endless websites for the best deals and comparing hotels etc just isn’t for me as it takes so long! Michelle met with me and we discussed what we like to do on holiday and our wish list. Covid had a huge impact on our trip and Michelle assisted us to move it 3 times! So easy to contact Michelle and she was so efficient and professional to sort out everything for us so we wouldnt be worried. Michelle was there to guide me throught the entry requirements for my holiday to Mexico – it was so lovely having someone looking after us the way she did, it made the whole process so easy! She even contacted us in Mexico on the 2nd day to check we were all ok and having a lovely time. I would never book with anyone else now. Thank you so much Michelle!

Aimee W

Booking a Honeymoon is a pretty daunting experience as you want to get everything right. Well we shouldn’t have worried because Michelle has been fantastic. She knew exactly what we wanted and has found us the most amazing destination to go to. On top of that, the accommodation Michelle has sourced looks incredible and we can’t wait to get booking our trips, which Michelle has very kindly offered to assist with. The whole process has been seamless. Michelle’s knowledge is exceptional. She has answered all of our questions and concerns and done it all with a smile on her face. You are silly if you don’t use Michelle to book your holidays. Can’t recommend her enough!

Fiona C

Michelle has been so helpful and so patient! She has come up with some amazing recommendations for our Honeymoon next year and has really been able to go into detail in terms of what we could expect and what places are really like. She’s been incredibly quick to respond and really patient when we were flitting between locations and really being very indecisive customers! We can’t wait for our Honeymoon and would definitely recommend her services to others 🙂 Thank you Michelle!

Claire C

A huge Thank you to Michelle for arranging an incredible holiday to celebrate my 50th birthday. The Hotel Es Saadi was fantastic – set within beautiful gardens with restaurants, pool & spa and the most lovely and helpful staff. It was the perfect location for us to walk to the Médina and back again to enjoy the tranquility! We fitted a lot in during our time there: Atlas Mountains day trip, Tour of the Médina and souks, Majorelle Gardens and YSL museum, Moroccan Hamman spa, Hotel Selman Arabian horses and of course Camel trekking. There were so many amazing hotels and restaurants nearby we were spoilt for choice. Our last night was a fabulous Moroccan meal with traditional music and dancing at the beautiful Comptoir Darna which was incredible! A truly memorable holiday and an incredible place to visit!

Claire E

We would highly recommend Michelle for anybody who wants the right holiday. When booking our honeymoon we wanted to make sure every part of it was exactly what we wanted and Michelle has made sure it happens. Thank you again Michelle!

Lauren and Stephen

We can not recommend Michelle enough. We have just booked our dream honeymoon to Dubai, Hong Kong, Australia, Fiji, Hawaii and Vegas and will travel in Oct 19. Nothing was too much trouble for her in planning the perfect itinerary for us. We had several meetings and lots of correspondence to ensure that everything was just as we wanted. She has planned and booked an amazing 5 week adventure for us. Her knowledge and experience with these kind of trips is second to none. It was so reassuring booking with one person who really cares about the trip and us having the best time rather than a company who only cares about profit. Thank you Michelle, we will definitely book again!

Rhian V

Just booked a holiday to Croatia thanks to Michelle’s invaluable help. I can highly recommend her and her endless patience!

Sarah P

Michelle has just sorted a trip to celebrate mine and my lifelong friend who lives in Australia’s 50th birthdays next year. She had lots of ideas for us and nothing was too much trouble for her. After many many emails from me with question after question, she sorted it. 45 weeks to go!! Many thanks Michelle

Kerry P

Michelle for second time booked my family another amazing holiday to Kuşadası Turkey this August. The hotel was great, food people the whole package was great. Michelle is very helpful and accommodating and knows what she is doing. If you want a good holiday then you need to contact Michelle and she will find you whatever holiday you are looking for. Thanks again Michelle for booking us a great holiday.

Lesley Johnson

Thank Michelle. You found us a late holiday deal that matched our budget. We are waiting for our flight back but have had an amazing holiday at a beautiful resort in Cyprus. Thanking for taking the stress of finding a holiday, keeping to the budget and finding us an amazing place.

Amanda Jayne

Michelle was fantastic from start to finish. I originally enquired for a Lapland experience but decided not to go ahead, Michelle was great and told me to get in touch in the future if I changed my mind. Six months later, I did! I wanted a family orientated experience including the usual trips and Santa experience. Michelle came back to me with three options in different locations and as she has done the trip herself she was able to guide me on all decisions and I wasn’t disappointed. The whole trip was amazing, including the hotel and additional excursions we booked. Michelle checked in with me before the holiday and made sure I was all set and again whilst we were away. I would definitely recommend Michelle and will use her again myself in the future!

Sharon J

We have been very nervous of travelling abroad following a disastrous holiday to Egypt. After a detailed 1-1 talk with Michelle on what would suit us as a family with varied needs we were offered 2 very different types of holiday to choose from. Tonight we have paid our deposit and we’re off on holiday in July. Thank you so much or your time and understanding, pictures etc to follow in July!

Luke M

Michelle has been most helpful and attentive from our original enquiry through to the booking. I would highly recommend you give her a try when looking for your next holiday.

Maria H

We recently booked a family holiday through Michelle – it was honestly the most relaxing way of booking a holiday ever! I gave a very specific list of things we were after from a holiday and Michelle absolutely ticked off every single one. I had given Michelle a budget and fully expected the holiday to come out at the higher end as she’s independent, but again, it was the lower end and without compromising on quality or requirements from us. Genuinely, we will never go anywhere else to book a holiday now – Michelle has provided hands down the best service we’ve ever had when booking a trip – we really couldn’t recommend her highly enough!!

Kate Curry

My brief to Michelle was a family adventure holiday, where we could experience some firsts, push some comfort zones and make some brilliant memories! As it has been a few years since we have been abroad, I didn’t know where to start. She came back to me straight away with an itinerary for a trip to Mexico, which delivered on every aspect of what we wanted for our trip. Michelle organised the flights, seats, transfers and hotel booking as well as advice for activities etc. Some firsts we achieved as a family were snorkelling with the local turtles, swimming with dolphins, jumping from a cliff into a cenote, visiting Mayan ruins, sitting with rescued spider monkeys, feeding manatees, even sharing a sunbed with an iguana! I’ve been so proud of my daughters (age 9 & 10) for throwing themselves into this holiday (as well as the cenotes!!) – Learning about new cultures, old cultures, wildlife, the jungle, the Caribbean Sea and themselves, too. It’s been totally awesome and we will remember it forever. Thanks Michelle for your efforts, always being there to answer my endless questions, checking we were ok and had everything we needed, and being the catalyst to making it all happen.

Mr and Mrs Mitchell

Michelle was very professional & extremely knowledgeable, she helped us in our holiday choice (Japan) celebrating a special birthday. She met up with us prior to the holiday ran through, in great detail, the itinerary & kept in touch with us during our travels regardless of the time difference. Thank you for making our trip one to remember full of excitement & cultural experiences.

Sam and Paul Brady

Andrew Spencer

Michelle was great help in booking our USA adventure for next year. We’ve been wanting to book for a while but online sites were very confusing for what we wanted. Michelle arranged a 16 day escorted tour itinerary of the West Coast of USA which looks amazing – we can’t wait to go! After looking online, we saved quite a bit of money by booking with her. I would highly recommend her friendly personal service. Thank you again Michelle!

Sarah

I was so glad I booked my holiday with Michelle. Other guests in my Mauritius hotel were abandoned by their travel provider and were offered no help when we found out the airport was closing and we needed to get home very quickly to avoid being stranded. Michelle was constantly messaging me via WhatApp to give me all the latest news. It was very reassuring knowing she was there for me no matter what – even out of normal office hours.

Katie

When all of the Covid-19 situation started we were very anxious that our planned wedding in Antigua would be affected. We contacted Michelle and she reassured us that if flights were cancelled, that she would look after us and rearrange our wedding. As we got closer to our departure date Michelle recommended that we postpone and move to a later date as she couldn’t see that the situation was improving for us to travel. Michelle was always available to speak to us whenever we needed to discuss anything. We both feel in very safe hands booking with Michelle. Thank you Michelle for everything you have done for us.

Jessica

Michelle was super helpful keeping us updated on our travel plans during COVID-19 situation and then helping us to rearrange our honeymoon. It was great to have someone we could trust to look after it all for us. It was already a stressful time to rearrange our wedding. I would 100% recommend Michelle’s services

Jayne S

Michelle responded very quickly to Covid-19 updates and changes to terms and conditions for our cruise. In no time at all and will no fuss, Michelle changed our plans to 2021. Much more straight forward and pleasant than being held in a never ending call queue by the cruise company. Thanks Michelle!

Sharon, Birmingham

I just wanted to drop a quick note to say thank you so much for your support and time you have us to make the difficult decision we were faced with regarding payment for our holiday in July or moving, we so grateful for your knowledge, compassion and understanding, it helped us enormously. We were delighted to be able to move our plans to 2021.

Peter

Thank you Michelle for keeping us informed of the situation and our options as COVID-19 unfolded. And it was to your credit that you promptly rebooked our holiday for next year without any fuss or hassle. You’ve protected us from worry, effort and cost.

Making My Clients Travel Dreams Come True!

Katie Mansell

Rebecca L

Chris G

Katie H, Sutton Coldfield

Catherine, Four Oaks

Richard, Sutton Coldfield

Charlie, Stoke on Trent

Jonathan, Sutton Coldfield

Natasha, Lichfield

Mr and Mrs S from Sutton Coldfield

Sharon J

Aimee W

Fiona C

Claire C

Claire E

Lauren and Stephen

Rhian V

Sarah P

Kerry P

Lesley Johnson

Amanda Jayne

Sharon J

Luke M

Maria H

Kate Curry

Mr and Mrs Mitchell

Sam and Paul Brady

Andrew Spencer

Sarah

Katie

Jessica

Jayne S

Sharon, Birmingham

Peter

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